Medfusion Clinical Solutions

Provide a secure, simple, and effective way for your patients to interact with your clinicians and manage their healthcare with Medfusion's clinical solutions.

One of the biggest trends in healthcare is the "consumerism" of the industry. What does that mean? In a nutshell, it's about consumers taking ownership of managing their healthcare. Being more in control of who they see, demanding more information about their care, requiring better means to communicate with their providers, and taking more ownership over their overall health and wellness.

Medfusion's clinical solutions enable healthcare providers to meet these emerging needs of their consumer-patients. With access to secure, online communication methods, patients can quickly and easily request and receive information (lab results and prescription renewals), engage in dialog with and receive care from their providers (Ask a Doctor and Virtual Office Visits), and more easily manage their own healthcare with access to a personal health record.

Value for the medical practice:

• Drive incremental revenue: see more patients (online) and collect payments for previously-unbilled phone consults and conversations
• Enhance office efficiency: reduce clinical and administrative time for prescription renewals and pharmacy call-ins, and dramatically reduce time on the phone
• Create a competitive edge: offer flexible and convenient services that differentiate your practice and bring in new patients
• Reduce costs: dramatically reduce resource-intensive manual processes as your patients work with you (filling out HPI/ROS online, for example, can save 4-6 minutes per visit and reduce or eliminate transcription costs)

Value for the patient:

• Increased convenience through self-service: patients are now online versus on hold, and can interact with their physician at any time, from anywhere
• Better access to the practice: with the ability to communicate online, patients gain a more personal relationship with their providers, and providers have time freed up to respond to those interactions
• Improved satisfaction: patients spend less time spent in the office doing paperwork, and receive faster response and documented resolution to requests (prescription renewals, lab results, etc.)
• Improved care: patients are engaged online with physician in their care plan, and can receive the reminders and notices they need, create a personal health record, and gain access to relevant patient education.