Medfusion Front Office Solutions

Drive office efficiency, generate incremental revenue, and enhance your patients' experience with Medfusion's solutions for the front office.

Medfusion's healthcare communication solutions for the front office offer robust patient and practice portal applications that enable patients to interact securely with their established healthcare provider 24 hours a day and 7 days a week. You, as a provider, can reply or have a staff member proxy on your behalf to respond to your patients when it is convenient for you.

Medfusion's enhanced communication solutions can be purchased and activated as a package or phased in over time. Medfusion's affordable pricing allows you to match your medical practice needs to our available healthcare solutions.

Value for the practice:

• Reduce practice workload: decrease phone calls and increase productivity in responding to patients
• Significantly reduce costs: decrease registration forms, transcription, & collection costs
• Generate revenue: replace non-reimbursed phone calls with revenue; increase patients with enhanced efficiency; reduce "no shows"; improve collections
• Deliver a more satisfying patient experience
• Offer healthcare communication services that differentiate your medical practice and gain a competitive edge

Value for the patient:

• Convenience of self-service: provides an option to be online versus on hold; gives improved access to medical practice
• Improved patient satisfaction: less time spent in the physicians' office doing paperwork; patient education they can trust from their own physician; faster response and documented resolution to requests
• Improved care: patients are engaged online (and usually more frequently) with their physician; appropriate reminders delivered securely; availability of a Personal Health Record empowers the patient to co-manage their healthcare